Right Toyota impressed me with the amount of follow up they were willing to do to answer any questions I might have about buying a vehicle from them.
I did not have an appointment but the staff got me right in. They suggested other services that I needed done but were not pushy.
Prompt, exceptional and all points of service described well.
Prompt, Professional & took time with me to answer my questions.
Smooth experience. Each person I spoke with was very courteous. Darvin checked in with at the end to make sure all was okay.
AS ALWAYS, DARVIN HELPED ME OUT AGAIN AND WENT ABOVE AND BEYOND MY EXPECTATIONS.
Darvin took the time to help me with all my needs. Thanks for all the help, I will be back soon.
My 1st service clearly very organized short wait Drove in from East Mesa
Always treated very well and great service .
Eddie and the team did a great job with my 30,000 mile service and checked on the reason for my tire pressure light. All work was completed in a timely manner which was very important to me as I had my 6mo old child with me.
Great experience as always.
Easy. The whole process was just very easy from the moment I walked in until I left.
I needed an oil change and they preformed
Tim is always friendly and helpful. Service is always as expected and on time.
Everyone was so nice at the dealership.
provides excellent service every single time
great service ... great people
Great! Convenient. The amount of time waiting was very short.
Travis was very helpful. He was friendly and responded to my questions in a timely manner.
Darvin makes my experience there quick and easy all the time!
Good experience. Work done quickly
Bob is out but the other guys were great. Always good service.
The work was done right and in a timely fashion. Car looked great after the wash as well.
Always a pleasure working with Matt B. Friendly professional keeps me updated on progress and price of what is being done
He was great.
DARVIN IS AN ASSET TO YOUR COMPANY. HE IS ALWAYS ACCOMIDATING AND HELPFUL.
Very professional, explained everything done thoroughly.
Every time I visit Right Toyota I'm Provided with the best service! Everyone is friendly and helpful. Services never take that long and for whatever reason if they are transportation is always offered. I would recommend Right Toyota to everyone
Very friendly provided me with a shuttle to and from work. You have a great team
Every thing was done quickly and I was kept updated.
always receive excellent service at Right Toyota
My vehicle was repaired very quickly and at no cost to me, which was such a great surprise. Thank you so much for your help!
Purchased 4 new tires plus alignment. Very happy with service.
The best customer service ever!
Very courteous and explained everything
Service is really good.will not go anywhere else.
Eddie is the BEST. professional, has empathy, immediate availablility
Darvin does an exceptional job, from appointments, to service needs, updates and communications while being serviced and professional advice on future of other auto needs. HDG
I was greeted promptly. The headlights were replaced. Everything seems fine.
He is professional, friendly and helpful. I enjoyed to work with him and I appreciate his professionalism.
"Had a flat tire; wanted Tim to look at my tires to see if they needed to be replaced. I got the existing tires 8/10. He saw the tires had lots of cracks & it wouldn't be safe to just fix the ""flat"". I agreed given their age. I got 4 new tires. He offered a loner car but I decided to wait. I trust Tim & think driving to Right Toyota from South Scottsdale is worth the drive. "
My advisor called in sick, Roger stepped up, kept me informed and turned the vehicle around in no time. The courtesy driver is awesome as well.
"Nice waiting room, service man kept me informed about progress. Did not pressure me to buy any new service. "
I was leaving out of town and noticed grease on my front axle. Bob checked in my truck and got me a rental to use and had the bike fixed before I got back in town.
Darvin Perry is a great guy to work with and a credit to Right Toyota he seems to go above and beyond the normal duties to make sure I am happy. Thank You
An out of town customer (snowbird) so a quick appointment and on-time servicing on the day was much appreciated. Everything well explained and a very comfortable place to wait. Would certainly be a regular client if we lived here.
As always everything was great and done quickly, new waiting area is great and the coffee and donuts is a nice bonus.
Darvin is always efficient and pleasant! He is also very helpful in getting my questions answered!
Always fast dependable service without an appointment, pleasent waiting area with plenty of refreshments
Rogers a good service manager, always on top of things, try to get me in and out in a timely fashion. I appreciate the renovations to the customer waiting areas everything is comfortable and I really enjoy using the quiet room for working remote when Iâ??m in for service. the restrooms are always clean, the coffee machine could make larger cups of coffee LOL. Last but not least the service and parts cashier are always warm and welcoming with a smile.
Very professional and personal. Great service.
Travis was very helpful and get my repairs submitted to the warranty company
Very friendly informed me of everything that I needed to know
Mike took excellent care of me. I was in and out in about an hour. I appreciated his excellent customer service and how kind he was.
Best service writer I've had for the past fifteen years. Always has a smile. Greets me by my first name. First rate person---don't lose him, a lot of people would be disappointed.
Bob was ready for me at our appointment and he made sure I received the maintenance needed. It was good dealing with him.
Always fair and a joy to work with.
Friendly, fast, easy
The salesman(Blair)was very professional and courteous. Blair helped us find the car we wanted to purchase without any problems. My wife(Cynthia) and I were very impressed with him. Also the guy in the Financial Office gave us very good advice during the purchase of the vehicle. We did not spend a very long time at the dealership, which we appreciated. My wife and I will certainly recommend Blair to our friends.
very fair friendly And Complished the task for which I came in which at this time Was an oil change
I always bring my Toyota vehicles (4 of them) in to Right Toyota and ask for Eddie Ruiz. Eddie always gets me in and out quickly. He is always smiling, honest and excellent at explaining the service my car needs. You are an idiot if you are not asking for Eddie Ruiz at Right Toyota.
I visited Right Toyota today for service on my 2013 Highlander Hybrid. Darvin met me at the door, had me checked in and serviced quickly. I always know I can count on them to treat me fairly and with good service.
I bought my car in 2005, new. I love my Toyota Matrix! I have had it serviced there ever since. Never had a bad experience! The Toyota Service dept is just awesome! When I drove into the service area, the young man noticed my map light was on. I was very impressed he saw that from the front of my car. As always I didn't have an appointment, but I was out of there in Little over an hour! And it helps to have s latte while I am waiting! Excellent customer service.
Over the past two weeks I have taken my Tundra and my wife's Prius in for service. Bob Marthaler in the service department is the type of guy I like working with. He's thorough, honest, attentive and easy to work with. My Tundra needed work that took a couple of days. The job was done in a efficient and timely fashion. I highly recommend Right Toyota service and ask for Bob!!
I was in town from Los Angeles and my 20K mile service was due. I called the same day and dealt with John in the service department. He got my car in immediately and could not have been nicer to deal with. There was no up-sell or anything. He got my car in and out and was so friendly. I could not recommend using Right Toyota more. Total professional operation.
DARVIN PERRY was most professional in guiding me for current service needs at Right Toyota ! DARVIN and his service technician also discovered " rat debris " under the hood and recommended Cleaning this mess and included some grease to the area to keep the rats away ! Excellent advice and a timely experience in a major dealership dedicated to top service and customer Convenience !
First service visit for my new Prius C. Everything was handled and explained perfectly. My question about using a trickle charger when we are our of town was also handled well.
My car needed a new water pump and I brought my Venza in for an estimate. I was greeted promptly and waited in the comfortable waiting room. Roger Terp, our service advisor had a very competitive estimate, significantly less than a local repair shop and offered a complimentary rental car for the day. We were so pleased the estimate that we had more work completed than what we had planned. If you are looking for a dealership and advisor you can trust, I would highly endorse Right Toyota and Roger Terp.
I have been a customer of RIGHT TOYOTA for over 5 years now. I'm a single female and prior to my experience with RIGHT, I never felt comfortable with any car dealership or service department. RIGHT TOYOTA has completely changed the car buying and service experience for me. I was just in yesterday getting my oil changed and the service was awesome, efficient and thorough. Eddie my service rep took time to point some items out and I will still in & out within 30 minutes. The team at RIGHT took care of me through the car buying process too, I always walk out feeling great!!! Thanks RIGHT TOYOTA!!
Tim Zigler was very nice and knowledgeable. You can't go wrong with this guy. He will help you in every way he could so your experience is a pleasant and wonderful one. He gave me the best deal I could afford. Farhan was likewise very accommodating and he entertained my questions well. He explained to me the features of the RAV4 and even helped me set up. Both guys are wonderful people. Stu, the shuttle driver who gave courtesy rides, was an interesting story-teller. He is a jolly old man. Over-all, i had a wonderful experience with these 3 people.
Needed regular service. Called and made an appt with Roger. When I arrived, he told me it would be an hour and it was just shy of 1 hour. Very pleasant staff and waiting area
as like most everyone out there going to the car dealership service is like going to the dentist...Not this time Frank and John at Right Toyota are 2 good guys and knew my frustrations and took car of my problem before it cost me alot more than i could afford thanks guys
Today's experience was efficient and cheerful -- and repairs needed were explained well. Thanks very much, Toyota!
Always great with Eddie .
I have a Toyota Land Cruiser that needed several items fixed and called Eddie to let him know I wanted to bring the car in for an evaluation. Eddie, as always, did an excellent job letting me know what needed fixing and the type of work entailed, breaking down the cost and the time needed to perform the work.
It was great .
Fast and friendly ..
Amazing as always, Danny takes care of everything and Toyota should be glad to have him on board
Had a noise in front left tire. Rock was removed from spring and I was on my way.
Prompt check in and fast service. Looking forward to my next visit.
Matt Rich provided prompt and exceptional service. He was friendly and informative.
Everything went smoothe. You even had my favorite donuts there.
As usual the service was great!
The process was professional and very clearly explained every step of the way
Excellent, on time, and excellent communications
Travis was very helpful. The service time was reasonable.
As always, I had a great experience at Right Toyota for my Prius 5000 miles maintenance.
Easy, fast .great experience
Quick...efficient....all my car need fully explained....very pleased...have been a customer for many years!
Dan impressed me as a friendly, people person. I came in for routine service, but he quickly outlined some repairs needed at 57K miles. The work was done efficiently and on time.
prompt service, took right away no problems called when ready
Great people and awesome Service. .
I had an appointment. They started work as soon as I arrived. They were thorough. Nice waiting room too.
Matt is ALWAYS amazing with service.
Everything was very fast and had no problems.
John was excellent - very professional, answered my questions, got my new tire delivered and installed as quickly as promised. I normally work with Bob Marthaler, but he was out. John took very good care of me.
Excellent customer service, Mike was very friendly and explained everything very well.
Eddie took care of me .
Dani was very nice and extremely professional. Will recommend him for service in the future
Efficient and professional .
Brought in our new 2016 Highlander due to a whistling noise for the second time. This time they heard it & find and fix. We had to switch waiting for the car and find rides to get to meetings.
John immediately asked if he could help me and took care of my problem right away. I had a nail in a tire and needed a new tire. He was awesome.
"Hassle free. Tracy did a great job setting me up for repair and loaner car. "
I arrived a little early but still didn't need to wait to be checked in. I waited for the 5000 mile service which was preformed promptly.
Mike had some suggestions on additional service items which I agreed to and we discussed upcoming service. The most pleasant surprise was the tech must have discovered that my rear camera's picture was all foggy (it been that way since delivery) and cleared that up. Oh, what a feeling! Right Toyota.
my service was great. very quick and friendly.
I especially like the appt time set up and email reminders.
My experience was extremely smooth. Couldn't have gone any better.
I not only had a service call but 2 issues that I explained to John . service & both items were done in 2 hours & I was o my way.
I had a Good experience here. Fast friendly service.
Met Mike for first time. He was courtious, helpful and knowledgeable and friendly.
Darvin was efficient and clear in his communication will request him from now on .
Very fast and thorough .
Quick and easy going .
Bob has been awesome to work with, he has helped me through the years with my 2000 Tundra and now my 2016 Tundra.
On time and thorough. It was a great experience with this service team.
Mike was great. He notified me in less than an hour that all was all right and had the car washed.
Matt Rich and the guys who work on my cars are the very best. I was in for a window tint change out on all the windows other than the windshield on my Lexus. In order to save us money and preserve the rear defrost, everyone in Service went out of their way to take the best care possible of our car. The new tint is perfect and our defrost was preserved, saving us over $500 for a new rear window. LOVE Right Toyota Service
Matt Rich addressed my needs as always and did an excellent job!
Professional, attentive, timely
car was ready early. shuttle service made it convenient.
Always have a great experience with the Right Toyota service department. They go out of their way to make sure I understand exactly what was done. Mike is one of the the best!
Usually a visit to a dealership is not the most pleasant way to spend an afternoon, but our visit to Right Toyota was an exception. Everyone was very pleasant and knowledgeable. We were treated really well. They were easy to work with and we believe fair.
I came in to discuss options on my current lease and left in a better lease. h h h h h h h h h h h h
I was impressed by your big inventory. I found exactly the vehicle I wanted Every one of your Right employees was pleasant, with cheerful comments and greetings. Even the children were offered a coloring book packet by Carter (not our salesman). Joe Young filled in for Sam Schroeder when we returned to finalize the deal later in the evening. Kent was most efficient with all paperwork dealing with financing. Nick had carefully explained the figures and reasons for the asking price.
The friendly people made the trip down from Dewey a delight! We are very satisfied with your dealership and will tell all our friends about it!
I had a great experience. Jim Corsaro got me a great deal with no hassles. He kept his word and didn't try to sucker me in. I didn't get surprised with any add-ons once I came in. Jamie in finance was just as good. He made the process quick and easy, and again didn't try to push me to buy something I wasn't interested in. I was very pleased and would recommend any of my friends or family to come see these individuals.
I am writing to let you and your organization know how much I appreciated the fine service and fair treatment I received from Right Toyota during my recent purchase of a new Sequoia automobile. Frankly, there were two communication situatio...
Darvin Perry takes good care of me always, through the beginning of the dealership. That's why I'm on my 4th Toyota from Right.
I got a great deal from one of the Fleet Managers (Andy) on a new ride. He was extremely helpful and professional. For once, I actually felt like a car-salesman cared. Andy did not make me feel rushed one bit and took the time to go over all the details with me at my own pace. Perhaps that's partly because Fleet Managers don't work on commission. Brad (the Finance Manager) was also very helpful and extremely easy to deal with. If it wasn't for the first car having a defect and having to wait an extra 1.5 hours for the next one to be prepped for me, I'd give this place 5 stars.
I love the Dealership, the people are great, let's talk service. I have worked with Frank for years, he understands my needs, I am a Realtor, when I arrive he's certain to get me out quickly. I have leased and purchased car's as well as my last SUV Highlander. Right down to the cashier their personal attention and kindness is important to them. They have been for me a quality act, being in the people business I rate them a 5.
Fastest, Easiest non-hassle deal I ever made. GREAT Bunch of Guys that don't make you feel pressured. A+ 100% Class in the Fleet Department! I would not go anywhere else.
Right Toyota has been my best auto service experience of any and all dealerships I've dealt with! My wife and I bought a new Sienna from Jason Carter. The employees couldn't be nicer, and the service quality was great! Our sales rep Jason Carter was great and thorough. Overall, just a great and positive experience at Right Toyota. We will recommend them to all our friends and family.
Went to couple of dealerships in the town, but got same usual run around. But at Right Toyota, everything was very professional, fast and friendly. They were very concerned with my needs and made sure that i was fully satisfied. I have no p...
Wanted to purchase a new Prius out of the Las Vegas Area because of what I consider the high pressure and misleading dealings of the local dealerships. Searched the internet for the Prius I wanted and came upon Right Toyota. I used the inte...
My service was done on time and with minimum hassle. You have a very nice waiting area.... More Less
Efficient polite and explained present situation as well as future... More Less
Very professional, friendly and courteous. Had my service done quicker then expected.... More Less
Very professional, friendly and courteous. Had my service done quicker then expected.... More Less
I've dealt with Darvin Perry and have been pleased with his service and that of the servicing of my car... More Less
I HATE buying cars. Today I traded in a lease and made a full payment on a new car. People can be very polarized in their opinion about car dealers, either they were the best, or the absolute worst. Jason Murdoch (GSM) and his salesman Jovi, as well as the entire team made the process seamless. I got the car for exactly how much i wanted, it was a fast process, and paperwork was pushed through in record time. I cannot, will not visit another dealership that is not in the ownership of Dave Wilson and his auto groups. Fantastic group of guys. Get the price of the car that you want at another dealership and bring it to right toyota, they will give you such a low price that will knock out the competition. Thank you for making my day awesome Jason and Jovi.
This is the second car I have purchased from Right Toyota in the last 18 months. I am over 60 years old, and have purchased more cars in my lifetime than I would like to remember (cha ching cha ching). Both times at Right my salesperson was Gale. Honestly, I always had a bad taste in my mouth dealing with car salesman . . . but 18 months ago, Gale changed my mind . . . he was so frank about his sales pitch, didn't throw any curve balls, and I walked away feeling I just made the deal of the century, on both occasions. When I knew I wanted to buy a car last week, I called Gale's cell phone, he remembered me and we chucked a couple of times on the phone, and he met me at the store within a couple of hours . . . and the rest is history. Gale promised to have a couple extra things done to the car, which I had done the next day after my purchase . . . which brings me to Tracy in the service department. The second after being greeted by him, I felt like a person he truly cared about, not a number like they put on top of your car. I do not know if I am the luckiest girl in town, but I feel like one, after being treated so personally and kindly and honestly Gale AND Tracy!!! If you are looking for the best place, the best deal, and want to be treated respectfully . . . do not hesitate to go to Right Toyota.
If you need ANYONE to help you buy the right car, I can guarantee you that GRIFAN FAIR will be THE person to talk to. Got me the best deal and actually really cared about what I was looking for. Here's his business card. Call him! Best car ever too!
We recently purchased a Toyota from Right Toyota and had the most stress free car buying experience ever. Our sales guy, Brian from the Fleet department, had everything ready to go before we even arrived. It certainly helped that we had done all our homework ahead of time. We actually spent more time test driving the car and getting instructions on all the bells and whistles than filling out forms and signing contracts. Bucky in finance was dialed in and really prepared as well. All in all, a very professional and efficient group of folks.
This is my go-to spot for new and preowned vehicles. Their lease specials are incredible. Ask for Anthony, if he is available.
This review is a year old. We purchased a Sienna XLE on August of 2015 days before my birthday. Our sales person at the time is Ryan MacNeil. He found the car we like with all the features we want. ( Blue ray DVD for the kids, leather seats, Blind Spot Monitoring ). We walked in without the intention of buying. I was dead set on the Honda Minivan. However, Ryan was no pressure sales kind of guy and let us test the car out. Only thing he did was asking me to give him a chance with the numbers. I'm glad that we did. We spend about an hour and half going back and forth with the numbers. He went above and beyond to get more for my trade. In the end we got the car at less of a price we were willing to pay. Since we got the car. We have brought the van back to service 3 times now. They always able to get me in and out. ( didn't leave time for me to enjoy the coffee and donuts they provided ) waiting Area is very comfortable and they even have patio with TVs. The service adviser are always nice. They listen you my complaint about the issue of my car and they fix it right away. Toyota's 2 year maintenance free program is a dream. I have had to pay for any service yet. If they are selling extended one. I'll definitely purchase it. All and all, I like the dealerships especially Ryan. It's very simple and no pressure tactic works really well for a car buyer like me. I wanted to give big thanks to right Toyota and Ryan. Hopefully we can do business again in the future!
I just had the best car buying experience ever. For such a (normally) stressful and long experience, the time at Right Toyota was upbeat, fun, friendly, and relaxed. Without a doubt I'd recommend Right Toyota to everyone with the specific recommendations to use Frenchy for sales, Nancy for customer service, and Spencer in finance. Frenchy sold us a new (to us) car this week. He was helpful in price, friendly, and very chill. I never felt pressured to make any moves or to speed up my decision as I hmmmm(ed) and hawwwww(ed) over numbers and options. At one point during the process (before buying the car), I had questions and called Right Toyota. I talked with Nancy in customer service (she answered the phone) and I was blown away her above-and-beyond helpfulness in getting answers to my questions. She didn't just pass me off to someone's voicemail... she researched the answers herself! In finance, I had a relaxed time with Spencer. I have to say the last time I bought a car, at another Toyota dealership in Arizona I felt beat up by the finance guy - he pressured me for warranties and when I said "no" he had a complete turn of attitude and started treating me badly - I will never go back there. With Spencer at Right Toyota, I felt at peace as he was sweet, chatty, and relaxed. Again, the overall experience for buying a car is usually with anxiety but this team I mentioned at Right Toyota helped make the whole thing relaxed. I look forward to going back to them in the future.
We have lived in the area for 1 year and have been exploring a reliable service department to work on our two Toyotas. We have used a non - dealership to work on our older Venza for repairs in an effort to avoid expensive repairs. We needed a new water pump and the estimate from this non -dealer was nearly $1900. I took our older car to Right Toyota , where we have a newer car serviced, and our service advisor Roger Terp applied every discount available and the estimate came in over $700 less. If you are looking for a dealership and advisor you can trust, I would highly recommend Right Toyota and Roger Terp .
Right Toyota- Does it RIGHT! Recent car repair service; no problems, fairly priced and no BIG sales push! Thanks!
Ask for Jerry in the interwebs department if you need to buy a new car. The Dealership: I chose Right Toyota as one of my options as I previously had a Honda that I had serviced at Right Honda and they were super nice and never overcharged me or tried to sell me things I didn't need. I first test drove a car at Earnhardt Mazda and that dealership was tiny, the sales guy had the worst breath, and they had me test drive a car that had way more bells & whistles than what I needed. Why Jerry Was Great: I told him I was cheap and just wanted a car with xyz features but still wanted to check out the different levels of corolla just to be sure, and he was happy to sit in every car with me. At one point he even said it probably wasn't worth the thousands of dollars of an upgrade of car model for having GPS in the dash when you can just use your phone (that's when I knew I could trust him). He went above & beyond with helping me return my rental car (and waiting for me to fill it with gas) and when he helped me set up the dash electronics he insisted I turn on the feature of auto door locks once the car moves just in case someone tries to open from the outside (I never thought of this). I never felt like he was "selling" me I felt like he was helping me find the right car and he got me a good price and treated me like family.
I had such a great experience buying my vehicle here! Jovi was an excellent ah helping find the right car for us and really listen to our needs and our price range! Go to Jovi! He won't disappoint
Right Honda always treats me nice and I always feel like I've received a great value
Excellent service department! I have complained forever about paying for my extended warranty purchase knowing I will never use it for my 2011 Tundra 4x4.I brought it in for new plugs, jet cleaning and add a pair of extended Toyota towing mirrors, the staff put it on the rack and went over it with a fine tooth comb, they found leaking stearing bushings, thinking they are trying to get into my pockets they told me the $2300 replacement was on the insurance company and not me. Very pleased with this dealership and a big thank you to Tim Paffumi, very professional and is not pushy.
Thank you to the guys at Right Toyota for helping me buy a car completely hassle free! They worked within my budget and never tried to push any unwanted sales which I really appreciated. Huge shoutout to Mr French he had everything ready and in a timely manner. Very courteous and honest gentleman that will hear any concerns you have and work with you!!! I definitely recommend to everyone thank you all from a very satisfied customer!
My husband and I had a great experience with Right Toyota. It was time to upgrade my 10 year old car. Ryan Jenny was very helpful and answered our questions we had. We ended up purchasing the RAV4 Platinum. We were very happy with the process and were out in 4 hours.