Contact Us

 

7701 E. Frank Lloyd Wright Blvd.

Scottsdale, AZ 85260

Service: (888) 606-1265

Parts: (888) 606-1265


Hours

 

Monday 7:00AM - 6:00PM
Tuesday 7:00AM - 6:00PM
Wednesday 7:00AM - 6:00PM
Thursday 7:00AM - 6:00PM
Friday 7:00AM - 6:00PM
Saturday 7:00AM - 4:00PM
Sunday Closed

 

 

Last Service Accepted

Monday - Friday 4:00PM
Saturday 3:00PM

 

 

Lube Lane

Monday - Friday 7:00AM - 4:00PM

FAQs       

Frequently Asked Questions for all things Toyota

If the battery in the Smart Key dies, is there an alternate way to enter the vehicle and start the engine?

There is a mechanical key within the Smart Key that will open the driver's door. Once you enter the vehicle, hold the Smart Key next to the START button and depress. This will most likely allow the engine to start. If the engine doesn't start and the power door locks are inoperable, the concern may be a weak engine battery and not a weak Smart Key battery.

How do I start the engine using my Toyota remote engine starter?

  1. Press the LOCK button on the remote.
  2. Press the LOCK button a second time within 1 second.
  3. Press the LOCK button again, this time holding it for 3 seconds. The engine will start.

My vehicle has a Smart Key and the engine won't start when I press the START button. Why?

Listed below are some reasons the engine may not start:

  • Your foot is not firmly on the brake pedal when pressing the START button. Ensure you are pressing firmly on the brake pedal when attempting to start the vehicle.
  • The Smart Key battery is weak. Hold the Smart Key next to the START button and depress. Please refer to your Owner's Manual for instructions on replacing the Smart Key battery.
  • The engine battery is weak. We recommend contacting a Toyota dealership for diagnosis.
  • The vehicle may be equipped with a Smart Key deactivation switch which was inadvertently pressed. The switch is located at the bottom of the instrument panel directly below the steering wheel.

How do I operate the cruise control in my vehicle?

To use Cruise Control, turn it on first by pressing the button on the end of the control stalk behind the lower right side of the steering wheel. The green cruise control icon will appear in the instrument display to show the system is ready.

Then accelerate to the speed you want, and press the stalk down to set it. The SET indicator will appear underneath the CRUISE CONTROL icon to let you know you can take your foot off the accelerator.

If you need to increase your speed, lift and hold the stalk up until you reach the speed you want, and then release it.

To reduce the set speed, push the stalk down and hold it to slow down to your target speed, and then release it.

To temporarily suspend cruise control, pull the stalk towards you, or tap the brakes.

To resume the set speed, push the lever up briefly.

See the Owner's Manual for details and system limitations.

Please click here to view a video.

Disclaimer: Not all features are available on all vehicles and model grades. Please see your Owner's Manual for further details and important safety information.

When should I use the VSC Off button in my vehicle?

If both front wheels get stuck in fresh snow or mud, you may need to turn off both Traction Control (also know as TRAC) and Vehicle Stability Control (VSC) so you can rock the vehicle to free it.

To turn TRAC off, simply push and release the VSC OFF button. The "TRAC OFF" indicator light should come on. Push the button again to turn TRAC back on.

Push and hold the button for three seconds to turn off both TRAC and VSC. The TRAC OFF and VSC OFF indicators will appear.

Push the switch again to turn the systems back on. You can also turn the engine off and TRAC and VSC will come back on when you restart the engine.

Please click here to view a video.

Disclaimer: Vehicle Stability Control (VSC) is an electronic system designed to help the driver maintain vehicle control under adverse conditions. It is not a substitute for safe driving practices. Factors including speed, road conditions, and driver steering input can all affect whether VSC will be effective in preventing a loss of control. Please see your Owner's Manual for further details.

Not all features are available on all vehicles and model grades. Please see your Owner's Manual for further details and important safety information.

What is the "M" gear shift position used for and how do I operate it?

The "M" or Manual shift lever position can be used to step the transmission up or down through 7 pre-programmed gears manually.

When you shift from "D" (Drive) to "M" (Manual), the shift indicator in the instrument panel will indicate the current gear.

Push the lever to the plus position to up shift and to the minus position to down shift.

If a down shift will cause the engine RPM to rise past redline, the system will remain in the current gear and sound two warning tones will sound.

Please click here to view a video.

Disclaimer: Not all features are available on all vehicles and model grades. Please see your Owner's Manual for further details and important safety information.

How does the Tire Pressure Monitoring System work in my vehicle?

If the Tire Pressure Monitor System senses seriously low pressure in one of your tires, the low tire pressure icon will appear in the instrument display and you'll see a warning message in the Multi-Information Display.

If the indicator light stays on, check all the tires and refill, repair or replace any that are below the proper pressure.

Rotating tires, changing tire pressures, or switching tire sizes could trigger the warning.

To reset the system, first make sure the tire pressures are correct.

Turn the engine on, then press and hold the reset button. You'll find it low and to the right of the steering wheel on the instrument panel.

Hold the button down until the TPMS indicator light in the instrument panel blinks slowly 3 three times.

Wait for several minutes with the engine running, to allow the system to record each tire's pressure, then turn the engine off.

If the light comes on and blinks when you start the car, something may not be working properly, and you should take it to a Toyota dealership to be inspected.

If you replace one of the original wheels or pressure sensors, you'll need to have a Toyota dealership register it.

Please click here to view a video.

Disclaimer: The Toyota Tire Pressure Monitor alerts the driver when tire pressure is critically low. For optimal tire wear and performance, tire pressure should be checked regularly with a gauge; do not rely solely on the monitor system. See your Owner's Manual for details.

Not all features are available on all vehicles and model grades. Please see your Owner's Manual for further details and important safety information.



Video Gallery
How-To: VSC Off Button
How-To: VSC Off Button
How-To: M Gear Shift Position
How-To: M Gear Shift Position
How-To: Tire Pressure Monitor
How-To: Tire Pressure Monitor
How-To: Cruise Control
How-To: Cruise Control